Privacy Policy

Last updated: October 13, 2026

Cerion Cleaning Services ("Cerion Cleaning Services," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit cerioncleaning.com, contact us, or request our residential cleaning services.

By using our website, you acknowledge this Privacy Policy. Where required by applicable law, we will obtain your consent before processing personal information for purposes that require consent.

1. Information We Collect

We may collect personal information that you voluntarily provide when interacting with our website or contacting us about our services, including:

Name and contact information, such as your email address and phone number.
Service information, including your property location, requested cleaning service, scheduling preferences, and details needed to prepare an estimate.
Communications and information you provide when contacting us by phone, email, WhatsApp, or website forms.
Any other information you choose to provide when requesting information or services.

We may also automatically collect certain technical information when you visit our website, depending on the technologies enabled, such as your IP address, browser type, device information, pages visited, referring URLs, and interactions with website content.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests for free estimates.
Provide, schedule, and manage residential cleaning services.
Communicate with you about appointments, service details, and customer support.
Improve our website, services, and customer experience.
Maintain website security and prevent fraud or misuse.
Measure website performance and advertising effectiveness when applicable.
Comply with applicable legal obligations and protect our legitimate business interests.

We will not use personal information for purposes that are incompatible with the purposes described in this policy unless permitted or required by applicable law.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website traffic, and evaluate marketing campaigns.

Depending on the tools configured on our website, these technologies may include analytics or advertising services provided by third parties. Such services may collect information about your interactions with our website.

You can manage cookies through your browser settings. Where required by law, we will request consent before using non-essential cookies or similar tracking technologies. Disabling certain cookies may affect some website features.

4. Third-Party Services

We may use third-party providers to operate our website, communicate with customers, manage inquiries, measure performance, or support advertising activities.

Depending on the services actually in use, these providers may include website hosting companies, analytics platforms, advertising providers, form services, and communication platforms such as WhatsApp.

These third parties may process information in accordance with their own privacy policies and the terms of our arrangements with them. We encourage you to review the applicable privacy policies of any third-party services you choose to use.

5. How We Share Information

We do not sell your personal information for monetary consideration. We may disclose information in the following circumstances:

To service providers that help us operate our business and deliver our services.
When necessary to provide a service you have requested.
When required by law, legal process, or a valid request from a competent authority.
To protect our rights, property, security, customers, or business operations.
In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable law.

We do not disclose personal information to third parties for their independent marketing purposes unless permitted by applicable law or authorized by you.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including responding to inquiries, providing services, maintaining business records, resolving disputes, and complying with legal obligations.

The retention period may vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security of information transmitted through the internet.

8. Your Privacy Rights

Depending on your place of residence and applicable law, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information, subject to applicable legal exceptions.
Object to or request restrictions on certain processing activities where such rights apply.
Withdraw consent where processing is based on consent.
Opt out of certain targeted advertising or data-sharing practices where applicable law provides that right.
Exercise other rights provided under applicable privacy laws.

To submit a privacy request, contact us using the details provided in the Contact Us section. We may need to verify your identity before processing your request.

9. Massachusetts and Other Applicable Privacy Laws

Cerion Cleaning Services operates in Massachusetts, United States. We handle personal information in accordance with applicable privacy and data protection laws.

Massachusetts residents may have rights under applicable state laws concerning the security and protection of personal information. Additional rights may apply depending on the nature of the information collected and the laws applicable to our business.

If a specific privacy law grants you additional rights, we will honor those rights as required by law. You may contact us to ask questions or submit a request relating to your personal information.

10. Children's Privacy

Our website and services are intended for adults seeking residential cleaning services. We do not knowingly collect personal information online from children under the age of 13.

If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action as required by law.

11. Third-Party Websites and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of websites that we do not operate.

We encourage you to review the privacy policies of those third parties before submitting personal information through their websites or services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or legal requirements.

Any changes will be posted on this page, together with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your applicable privacy rights, please contact Cerion Cleaning Services using the following details:

Cerion Cleaning Services
Massachusetts, United States
Phone: +1 (857) 326-2250
Email: contact@cerioncleaning.com
Website: https://cerioncleaning.com/